Directory Assistance
Voice Data Bridge’s Directory Assistance Services address the need for telecommunication operators to provide 24 hours Directory Assistance at low cost. The cost / benefits of automation in call assistance are proving advantageous to our customers.
The number of calls to “Directory Assistance” in Europe is about seven to ten times the total number of subscribers. This translates into over 2 billion calls annually. This demand is consistently increasing due to the growth in mobile users.
| Speech Enabled Directory Assistance |
VDB Directory Assistance solution integrates advanced voice recognition engine industry to achieve high level of voice recognition in local European languages. Our accuracy is unparalleled and backed by Nuance’s performance guarantee.
The service offering includes operator fallback, call completion and SMS feedback upon customer request. The solution provided is carrier class, proven, and localized for European customers. |
| Customers |
Telecommunication operators |
| Services |
Directory Assistance
Operator fallback
Call completion
SMS feedback
|
| Advantage |
High margin per call
Complete database
No cap-ex
No need to train support staff
Scalable and redundant infrastructure
24x7x365 operation
Additional revenue opportunities from call completion, SMS feedback and SMS enquiry
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Terms of Use 
